This document outlines how Kayo Properties collects, uses, and discloses information when you access the Service. By using the Service, you consent to the practices described here.
Interpretation and Definitions
Interpretation
Terms with initial capitalization carry specific meanings as defined in this policy, maintaining consistent definitions whether used singularly or plurally.
Definitions
Key terms include:
- Account: A unique user profile enabling access to Service features.
- Affiliate: An entity with controlling interest (50%+ ownership) in the Company or under common control.
- Company: Kayo Properties, located at SMS House, 7th Street, Industrial Area, Kampala.
- Cookies: Small files stored on devices tracking browsing activity.
- Country: Uganda.
- Device: Any equipment accessing the Service (computers, phones, tablets).
- Personal Data: Information identifying or identifiable individuals.
- Service: The Kayo Properties Website.
- Service Provider: Third parties processing data on the Company's behalf.
- Usage Data: Automatically collected information about Service use.
- Website: https://www.kayoproperties.com/
- You: The individual or entity accessing the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
The Company may request personally identifiable information including:
- Email address
- First and last name
- Phone number
- Address components (street, city, state, ZIP code)
Usage Data
Automatically collected information encompasses:
- Internet Protocol (IP) addresses
- Browser specifications and version
- Pages visited and visit duration
- Device identifiers and diagnostic data
- Mobile device information (type, unique ID, operating system)
Tracking Technologies and Cookies
The Company employs cookies and tracking technologies including beacons, tags, and scripts.
Cookie Types:
- Cookies or Browser Cookies: Small device files; refusing them may limit Service functionality.
- Web Beacons: Electronic files tracking page visits and email opens for analytics.
Cookie Categories:
- Necessary / Essential Cookies (Session): Essential to provide you with services available through the Website and to prevent fraudulent access.
- Cookies Policy / Notice Acceptance Cookies (Persistent): Track user cookie consent.
- Functionality Cookies (Persistent): Remember user preferences and login details for a personalized experience.
Non-essential cookies require consent where legally required; users may withdraw consent via preferences tools or browser settings.
Use of Your Personal Data
The Company uses Personal Data to:
- Provide and maintain the Service, monitoring usage patterns.
- Manage user accounts and registration.
- Execute purchase contracts and related agreements.
- Contact users via email, phone, SMS, or app notifications about updates and services.
- Share news, offers, and information about similar products and services.
- Address user requests and inquiries.
- Evaluate mergers, restructuring, asset sales, or business transfers.
- Conduct data analysis, identify usage trends, assess promotional effectiveness, and improve services.
Data Sharing
Personal Data may be shared with:
- Service Providers monitoring and analyzing Service use.
- Parties involved in business transfers or acquisitions.
- Affiliates (requiring compliance with this Privacy Policy).
- Business partners offering products or promotions.
- Other users in public Service areas.
- Third parties with explicit user consent.
Retention of Your Personal Data
The Company retains Personal Data only as long as necessary for stated purposes and legal obligations.
Retention Periods
- User Accounts: Duration of account relationship plus up to 24 months after closure for dispute resolution.
- Support Data: Up to 24 months after ticket closure; chat transcripts retained for quality assurance.
- Usage Data: Up to 24 months from collection date for analytics; server logs retained 24 months for security.
Extended retention occurs when legal obligations require it (tax or financial records), the data supports legal claims, users explicitly request retention, or technical backup systems contain residual copies.
Data Deletion Procedures
- Deletion: Removal from active systems.
- Backup Retention: Encrypted copies remain briefly per backup schedules.
- Anonymization: Converting data into non-identifiable statistical information retained indefinitely.
Transfer of Your Personal Data
Personal Data may be processed at Company offices or other locations where processing parties operate, potentially crossing jurisdictions with varying data protection standards. International transfers include appropriate safeguards where legally required.
Delete Your Personal Data
You may request deletion of collected Personal Data. Account holders can update or delete information through account settings. Contact the Company to request access, correction, or deletion. The Company may retain information when legally obligated.
Disclosure of Your Personal Data
Business Transactions
Personal Data may transfer during mergers, acquisitions, or asset sales. Users receive notice before transfer and notification of policy changes.
Law Enforcement
The Company may disclose Personal Data when required by law or valid public authority requests (courts, government agencies).
Other Legal Requirements
Disclosure may occur when reasonably necessary to comply with legal obligations, protect Company rights and property, investigate potential wrongdoing, protect user and public safety, or defend against legal liability.
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet is 100% secure. While the Company uses commercially reasonable protective measures, absolute security cannot be guaranteed.
Children's Privacy
The Service does not target individuals under 16. The Company does not knowingly collect identifiable information from children under 16. Parents discovering such collection should contact the Company. If inadvertent collection occurs, information is promptly removed. Parental consent may be required where legally mandated.
Links to Other Websites
The Service may contain third-party links. The Company assumes no responsibility for external sites' content, privacy policies, or practices. Review each site's privacy policy independently.
Changes to this Privacy Policy
The Company may update this Privacy Policy periodically. Changes are posted on this page with notification via email or prominent Service notices. The "Last updated" date reflects modifications. Users should review changes regularly; updates become effective upon posting.
Contact Us
For questions about this Privacy Policy, contact us:
- Email: hello@kayoproperties.com
- Address: SMS House, 7th Street, Industrial Area, Kampala, Uganda
- Website: https://www.kayoproperties.com/